FAQ's

Orders

Can I modify my order?

If your order has not yet entered processing, we may be able to update your shipping details or cancel your purchase. Please contact us as soon as possible.


Can I cancel my order?

Orders may only be cancelled before shipment begins.

Once processing or shipping has started, cancellation may no longer be possible.


Will I receive an order confirmation?

Yes.

An email confirmation is automatically sent immediately after your purchase.


Shipping

How long does shipping take?

Processing generally requires 1–3 business days.

Delivery usually takes between 6 and 18 business days depending on your destination.


How do I track my package?

Once your order has been shipped, you will receive a tracking number by email.

Tracking information may require up to 72 hours before updates become visible.


Do you ship internationally?

Yes.

We deliver to many countries worldwide.


Products

Are your dance outfits suitable for performances?

Many of our products are suitable for rehearsals, dance classes, competitions, performances, gymnastics, and ballet training.

Each product description provides additional information about its intended use.


Will the colors match the pictures exactly?

We work to display accurate product photography.

Minor differences may occur because of screen settings, lighting, and manufacturing variations.


Returns

What should I do if my item arrives damaged?

Please contact us within 48 hours after delivery and include clear photographs along with your order number.

Our support team will review your request promptly.


I ordered the wrong size. What should I do?

Contact us before using the product.

Our support team will explain the available options according to our return policy.